The consumer – Here is where it all starts. On his ride home from work, the consumer notices that his car is making an unusual noise. Because he is new to the Scottsdale area, he doesn’t have a regular mechanic for his car. He doesn’t want to take any chances on making the problem worse, so he decides to find a local auto mechanic, but he is afraid of getting ripped off.
The technology – The Scottsdale consumer pulls over at his next opportunity and pulls out his new iPhone. He uses his smartphone every day, and he has conducted thousands of searches in his lifetime using this device and other devices. In essence, he is a professional Google user and it’s even his default homepage. He unlocks his phone and is presented with the Google search engine toolbar.
The search – The consumer types, “Scottsdale auto mechanic” into the toolbar. Almost instantly he is presented with a Google Maps listing that includes links and directions to an assortment of nearby mechanics. Each listing includes a star rating a brief synopsis of what the business offers. Near the top of the listing is a nearby 5 star mechanic listing. He clicks on the link and is greeted with information that shows they’ve been in business for 15 years. There is also a list of testimonials from local Scottsdale auto owners who rave about the quality of service. At the top of the page, the mechanic’s phone number is prominent, so he clicks the number and the phone engages.
The results – You pick up the phone and talk to the customer, urging him to bring in his car for an inspection. Because you know your business, making the sale is easy. The consumer is now your customer, and after he gets his car repaired in a professional way, you now have a customer for life.
As you can see, your Scottsdale local SEO strategy made it possible for a normal person with common habits to readily find your business. Getting from point A to making the sale is easy when you’re driving quality traffic to your website, but SEO only works if it incorporates all of the tools that people use to search the web.